Customer Service
"IF WE GET IT WRONG, PLEASE, PLEASE LET US KNOW SO WE CAN LEARN"
- With a team of 60 and renting to over 5000 tenants every year from over 1000 landlords
we can sometimes get it wrong. - When we do get it wrong please tell us.
- We guarantee all complaints will be dealt with directly by the management team with an
initial response within 48 hours.
Andrew Black
Director
- If you would like to give us some feedb
- ack or make a complaint please click here
- Read our Customer Service Charter or download it here
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The Black Katz Team
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
