Before You Know Us

To be honest, polite and professional at all times.

When you call, if we’re busy we will call back within 90 minutes.

When you come in, we will greet you professionally and give you our 100% attention (if the phone keeps ringing we will only take a message)

Be upfront and clear about all our fees payable.

Once You Know Us

To not be late for any appointment (if it's unavoidable we will call you first)

Once a suitable property has been found we will fully vet you to help agree the offer quickly and to ensure the tenancy is a success for all parties.

After You Know Us

We will call you within 7 days of the move in and check everything is O.K, if there is a problem we will do all we can to resolve it.